Terms of Service & Refund Policy | Real Time Pain Relief

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Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

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CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

As a bull rider who generally tends to get launched and stomped on or injure myself one way or another, Real Time Pain Relief has been a huge part of my injury after-care.
5
Average: 5 (1 vote)

Samantha S - Syracuse, New York

It works! I had back surgery, both knee replacements. The pain in my knee was gone immediately. I had sinus headache this morning and my sinus pain was gone in five minutes. p.s. All my family now use Real Time Pain Relief
5
Average: 5 (1 vote)

Thomas S. - Siler City, North Carolina

This product is a God send! It works fantastic. I have tried several ways to eliminate pain and to no avail and I was approached by a representative, Katrina Buchanon, she told me of a family member that uses this product and had much success.
5
Average: 5 (1 vote)

Karen Twigg - Daytona Beach, Florida

I have everything from swollen hands from RA to Failed back surgery and severe Nuerophy and osteo arthritis to needing another knee surgery like many others I've tried everything on the counters to everything on the internet like bio freeze Chin
5
Average: 5 (1 vote)

Tracie Price - Sherman, Texas

The cream was awesome. It helped my husband on his back and hands. Thank you.
5
Average: 5 (1 vote)

Karen P - Shelbyville, Tennessee

Really enjoyed the sample that you sent me. Seems to work with my plantar fascitis and arthritis in my foot.
5
Average: 5 (1 vote)

Doug L - Royalton, Minnesota

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