Terms of Service & Refund Policy | Real Time Pain Relief

You are here

Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

Shopping cart

Your shopping cart is empty.

New Eczema Relief

 

20th Anniversary Package - Click Here

 

Dietary Supplement for Men

 


Free Shipping in the USA for Retail orders $39.96

Safe, Effective and Fast-Acting Pain Relief - Click to Learn More

Daily use products made with Nature’s Ingredients for a happy, healthy lifestyle- Click to Learn More

CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

Feels great on the face. Refreshing and smooth, Not sticky
5
Average: 5 (1 vote)

Mary S. - Morton, Illinois

This stuff is good! You will need enough to cover the affected area. Works better if you first spread it thickly and rub it in. Worked on my knee pain and also worked on my sinus headache better than any other external product.
5
Average: 5 (1 vote)

Darlene Minter - Snellville, Georgia

I make hard candy and one day i had it all over the counter and so i thought if i used my steam cleaner it would resolve it and not thinking i put my hand on the counter where the candy was it hurt so bad i almost passed out from the pain.
0
No votes yet

Chana Adams - Byesville, Ohio

I love the Maxx Pain Cream and Foot Pain Cream
5
Average: 5 (1 vote)

Judy - Rochester, Indiana

I am diabetic and have neuropathy in my hands and feet. The only product that has provided any relief is Real Time Pain Relief lotion. Have been using it as a customer for three years.
5
Average: 5 (1 vote)

James K. - Durham, North Carolina

Really enjoyed the sample that you sent me. Seems to work with my plantar fascitis and arthritis in my foot.
5
Average: 5 (1 vote)

Doug L - Royalton, Minnesota

Submit Testimonial View All Testimonials

 

 

STAY IN TOUCH

We are always available for you. You can call us or submit a support ticket and we will get back to you!
Or, you can check us out on our social media pages. We want to hear from you!