Terms of Service & Refund Policy | Real Time Pain Relief

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Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

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CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

My husband is a diabetic and has neuropathy in his feet, he uses the Real Time Foot Cream and swears by it! He also convinced his father, who is also a diabetic, to try it and he is definitely a believer now as well!
5
Average: 5 (1 vote)

Diney D. - Rock Island, Illinois

I use a push walker and it hurts my hands. I tried The hand cream and... wow, the relief! Thank you Real Time Pain Relief!!
5
Average: 5 (1 vote)

Patricia Ann D. - Mt. Laurel, New Jersey

I purchased Real Time Pain Relief for my dad who has osteoarthritis (knees & shoulders). He has very little pain or discomfort now after using Real Time Pain Relief morning and night for a few months.
5
Average: 5 (1 vote)

Laurie W. - Gilroy, California

Lori B. introduced me to this product a couple of years ago and helped me get through a painful shoulder injury while having to work. I am grateful to her and to this product. I will continue to come back and purchase.
5
Average: 5 (1 vote)

Marilyn - Prescott, Arizona

Real Time Pain Relief Cream is the first product that has ever relived my pain. I have pain for several reasons, injury to my shoulder, arthritis, rheumatoid arthritis, fibromyalgia, and weird numb areas that hurt on my thighs.
5
Average: 5 (1 vote)

Carol Askhew - Sedona, Arizona

I have really bad arthritis. The pain is unbearable at times. I tried real time Maxx. After 10 days of use the swelling went down and the pain now is very minor
5
Average: 5 (1 vote)

Howard P. - Paw paw, West Virginia

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