Terms of Service & Refund Policy | Real Time Pain Relief

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Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

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CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

I tried real time today. My pain level in my lower back, after surgery, was a level 6 or more. This stuff works better than the pain pill I've been on for past two weeks. I don't need my cane to walk anymore.
5
Average: 5 (1 vote)

Steve Robertson - Marshall, Texas

I was having migraine-like headaches for over a month. On my second trip to the ER at the VAMC in West Palm Beach FL on March 21at, the pain was so intense that I passed out.
5
Average: 5 (1 vote)

Konrad Rowe, Sr - Royal Palm Beach, Florida

My husband tried RTPR and said it works wonderfully! Thank You
5
Average: 5 (1 vote)

Vera T. - Baton Rouge, Louisiana

I am a very skeptical person. After 15 years of fighting my knee, and a month ago finally having a partial replacement, not only does my knee kill me, but also my back bc of how I have to walk.
5
Average: 5 (1 vote)

Jenna - Rochelle, Illinois

The very first time I used Real Time I was able to get a good night's sleep!
5
Average: 5 (1 vote)

Yvonne - Silver Spring, Maryland

This product is amazing. I purchased some last year at the fair and love it. I need to get more.
5
Average: 5 (1 vote)

Ron Crigger - Manassas, Virginia

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