Terms of Service & Refund Policy | Real Time Pain Relief

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Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

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CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

My friend who lives in Florida had been trying for months to get me to try RTPR, but I was skeptical. Finally, just to satisfy him, I ordered the sample pack.
5
Average: 5 (1 vote)

Geneva M - Tulsa, Oklahoma

I've been using RTPR, the standard and the Maxx version, for a few years and it always delivers me from intense pain. If my pain level is a high, like 8 or 10, it reduces it to about 3 or less!
5
Average: 5 (1 vote)

Starla - Oregon City, Oregon

I just had to let you know my experience with RTPR.. I hit my hand with a hammer right above the thumb joint. You know those stars and birdies that circle the heads of cartoon characters? Turns out they're based on real life!
5
Average: 5 (1 vote)

Pamela D - Bay Saint Louis, Mississippi

I first came across Real Time at a Health Expo for a half marathon I was running. I run and train a lot for half marathons, marathon, and triathlons, which means I often have pain in my knees, back, or ankles when I've been training hard.
5
Average: 5 (1 vote)

Tonya Svoboda - Lutz, Florida

I have been dealing with a disc issue and pinched nerve in my lower back for over 18 months. After a week with RTPR, my pain is almost entirely gone. I felt better after just the first two days.
0
No votes yet

Lauren A. - Topeka, Kansas

I had a ganglion cyst on my left wrist the size of a marble. I was applying Real Time Pain Relief lotion to my dad's knees so I decided to apply some to my cyst. It's gone!
5
Average: 5 (1 vote)

Laurie W - Gilroy, California

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