Terms of Service & Refund Policy

Delivery Information

Within the United States, Real Time Pain Relief will deliver all orders via USPS, FedEx, or UPS. Once your order has been shipped, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been shipped, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

PPE Return Policy/COVID-19 Update: All PPE related items are final sale and non-returnable. -To ensure the safety of our employees and customers we do not offer Exchanges, Returns or Refunds of any kind on any items offered for sale of PPE on our website. These are medical supplies, once they leave our control, we cannot ensure they have not been tampered with.

Retail Return Policy

Real Time Pain Relief has a Risk-Free Return Policy for our Retail Customers. If you don’t love your Real Time Pain Relief, send it back (opened, unopened or empty), and receive your money back! To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. To expedite the process, follow all instructions given by your customer service representative. Shoppers are responsible for all shipping charges on returns. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send occasional emails to notify you of special offers! We do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to Wholesale customers found in their Control Panel.

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Our new website that will provide our customers a better shopping experience is now live!

If you are an existing Real Time Pain Relief Retail Customer, simply activate your account by resetting your password on the NEW SITE, Click Here!

CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

Thank you! Works better than anything I have tried!

Average: 5 (1 vote)

Kim S. - Oscoda, Michigan

A friend of mine told me about the RTPR product so I ordered one at which time they sent me two samples. After using those two samples, my pain was [relieved]. So I decided I wanted to order this good product to use.

Average: 4 (1 vote)

Lucille B. - Lake Cormorant, Mississippi

...on the right side of my neck was this continuous annoying pain which I could not get rid of at all...I met Mr. McCall he shared a testimonial about how Real Time Pain Relief worked for him. He proceeded to ask me if I wanted to try it.

Average: 5 (1 vote)

Carol R - Columbus, Ohio

I was on a cruise and when we stopped in Virgin Isles I was in much arthritis pain. My regular mess were only helping so much. I tried this store-front where a gentleman offered a trial portion and I was sold.

Average: 5 (1 vote)

Emmett W. - Goodlettsville, Tennessee

My son says NOTHING helps his back like Select Plus

Average: 5 (1 vote)

Jen W. - Wichita, Kansas

7 years ago, I began to experience overall body pain. In just 12 days on RealTimePainRelief I began enjoying living again! Doctors couldn't find anything wrong with me but I was definitely not enjoying living like my old self.

Average: 5 (1 vote)